GELO Gourmet GmbH stands for high-quality gourmet products, carefully selected ingredients, and uncompromising quality. We cater to customers who value taste, origin, transparency, and reliability – both in private and professional settings.

Our products are suitable for:

• Private customers with high demands on quality and taste
• Gastronomy, hotels and catering
• Companies looking for exclusive gourmet solutions or high-quality gift ideas

We place great importance on controlled origin and work with select producers and suppliers. Depending on the product, the ingredients come from Switzerland or from carefully selected international regions with culinary traditions.

Our products impress with:

• High-quality raw materials
• Careful processing
• Clear quality standards
• Transparent declarations
• Regular quality controls

For us, quality is not a marketing term, but a lived commitment.

Depending on the product, we combine traditional, artisanal processes with modern, efficient production methods. This ensures that taste, hygiene, and consistency remain consistently high.

Wherever possible, we avoid unnecessary additives. Details regarding ingredients, allergens, and nutritional values ​​are clearly displayed with each individual product.

All relevant allergen information is clearly declared – either directly on the product page or on the packaging. If you have any questions, our customer service team will be happy to assist you.

Some of our products are suitable for specific dietary needs (e.g., vegetarian). Please always refer to the respective product description or contact us with any individual questions.

Orders can be conveniently placed via our online shop or – for larger quantities or B2B inquiries – directly through our team.

Depending on the product, delivery method, or customer group, a minimum order value may apply. The exact conditions are displayed clearly during the ordering process. For free shipping within Switzerland and the Principality of Liechtenstein, the order must exceed CHF 160; otherwise, a shipping fee of CHF 9 will apply.

Currently, we primarily deliver within Switzerland. Deliveries abroad are possible upon request and will be reviewed individually.

Delivery typically takes 2–5 business days after receipt of payment, unless otherwise stated for the product. For custom orders or large orders, we will inform you of the timeframe well in advance.

We accept common payment methods such as:

• credit card
• TWINT
• Invoice (for corporate clients after review)

The available options will be displayed at checkout.

Yes, all prices include statutory VAT unless otherwise stated.

Since many of our products are food items, returns are generally not accepted for hygiene reasons. Exceptions apply to faulty or damaged deliveries.

Please contact us within 48 hours of receiving your order, providing photos and your order number. We will find a quick and easy solution.

Yes. We offer:

• Individual conditions
• Large quantities
• Recurring deliveries
• Personalized solutions

Feel free to contact us for a free, no-obligation quote.

For business customers, we offer samples or tasting opportunities upon request, provided it is logistically possible.

We act responsibly along the entire value chain – from supplier selection to packaging. For us, sustainability is an ongoing process, not a short-term trend.

Our packaging is functional, high-quality and – where possible – environmentally conscious, without compromising on product protection and quality.